Review Request Automation

Automatically and consistently request reviews after completed work.

What It Is

Review Request Automation lets your team send review requests quickly after work is completed, without guessing who was contacted last.

Each customer record keeps request history and response signals so you can decide whether it is appropriate to ask again after a new service.

You can see trust signals from past behavior, including whether the customer opened prior requests, engaged, or ignored outreach altogether.

Send review requests by SMS, email, or manual link directly from a customer record.
See when you last requested a review before sending another ask.
Use engagement history to gauge if a follow-up request is appropriate.
See trust signals such as opened, clicked, completed, or no engagement.
Avoid unsafe sends by respecting unsubscribed and blocked contact states.
On paid plans, choose destination platforms for requests such as Google, Yelp, or Cleann.org.
Manage review-request activity across customer and request views for daily follow-up.

Current Capabilities

Why It Matters

Where You Access It

Audience: Business owners and service teams

Send review requests easily and keep clear visibility on when you last requested feedback, so each new service visit can be handled with context.

This page reflects current app behavior and avoids speculative feature claims.